Privacy Policy

This Privacy Policy explains how SHEMED YISRAEL SOFTWARE CREATION LLC ("we," "us," or "our") collects, uses, stores, and shares personal information when you use our mobile application TopoQuizz (the "App").

By using TopoQuizz, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

1. Who We Are

TopoQuizz is a mobile application operated by SHEMED YISRAEL SOFTWARE CREATION LLC. If you have questions about this Privacy Policy or about how we process your data, you may contact us at: administracion@shemayisraelsrl.com

2. Scope of This Policy

This Privacy Policy applies only to the TopoQuizz mobile application and related services directly connected to the App. It does not apply to third-party websites, services, or platforms that may be linked from within the App.

3. Information We Collect

3.1 Information You Provide to Us

We may collect the following personal information that you voluntarily provide when creating an account or using the App:

• Full name
• Email address
• Username
• Country
• Gender
• Date of birth
• Login credentials and authentication-related data

3.2 Account and Learning Data

When you use TopoQuizz, we may collect and store information related to your activity in the App, including:

• Quiz progress
• Scores and results
• Quiz history
• Favorites and saved content
• Selected in-app avatar
• General account preferences

3.3 Social Login Information

If you choose to sign in through a third-party login provider, such as Google or Facebook, we may receive certain profile information associated with your account, depending on the permissions granted by you and the provider. This may include your name, email address, and basic profile information.

3.4 Automatically Collected Information

We may automatically collect certain technical and usage information when you use the App, such as:

• Device type and model
• Operating system and version
• App version
• IP address
• Language settings
• Device identifiers
• App usage events and interactions
• Crash logs, diagnostics, and performance data

4. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To authenticate users and enable secure login
• To provide access to quizzes, progress tracking, and App features
• To personalize the user experience
• To store and display your quiz history, scores, favorites, and selected avatar
• To improve the App, its content, and its functionality
• To monitor usage trends and user engagement
• To detect, prevent, and address technical issues, fraud, or abuse
• To provide customer support
• To comply with legal obligations
• To display advertising within the App

5. Advertising

TopoQuizz may display advertising within the App. These advertisements may be served by us or by third-party advertising partners. Advertising content may be based on general app usage, device information, identifiers, or other data permitted by applicable law.

We may use advertising technologies and third-party services to deliver, manage, and measure ads shown in the App. These partners may collect certain information automatically, such as device identifiers, app interaction data, and diagnostic information, in accordance with their own privacy policies and applicable legal requirements.

We do not knowingly use sensitive personal information for advertising purposes. If we introduce more advanced or personalized advertising features in the future, we may update this Privacy Policy accordingly.

6. Third-Party Services and Providers

We use third-party service providers to operate and improve the App. These may include:

• Firebase Authentication — for account authentication and login management
• Firebase Database / Storage — for storing account and app-related data
• Firebase Analytics — for analytics and usage insights
• Firebase Crash Reporting / Diagnostics — for performance monitoring and troubleshooting
• Google Sign-In — for authentication
• Facebook Login — for authentication
• Advertising providers — for displaying and managing ads in the App

These third parties may process personal information on our behalf or as independent service providers, subject to their own privacy notices and applicable law.

7. Legal Basis for Processing

Depending on your jurisdiction, we process your personal information based on one or more of the following legal grounds:

• Your consent
• The performance of a contract or provision of services to you
• Our legitimate interests in operating, improving, securing, and monetizing the App
• Compliance with legal obligations

8. How We Share Information

We may share your personal information in the following circumstances:

• With service providers that help us operate the App
• With authentication and login providers such as Google and Facebook
• With analytics, diagnostics, and advertising partners
• To comply with legal obligations, court orders, or lawful requests from authorities
• To protect our rights, users, systems, and business
• In connection with a merger, acquisition, restructuring, asset sale, or similar business transaction

We do not sell your personal information in exchange for direct monetary payment in the ordinary course of operating the App. However, some data sharing with advertising or analytics providers may be considered "sharing" or similar regulated processing under certain laws.

9. Data Retention

We retain your personal information for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

In general, we retain account and learning data for as long as your account remains active. If your account is deleted, we will delete or anonymize your personal data within a reasonable period, except where retention is necessary for legal, security, fraud prevention, or backup purposes.

10. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure. For this reason, we cannot guarantee absolute security.

11. Children's Privacy

TopoQuizz is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete such information.

If you believe that a child under 18 has provided us with personal information, please contact us at administracion@shemayisraelsrl.com.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain information in a portable format, where applicable

You may exercise your rights by contacting us at administracion@shemayisraelsrl.com. We may need to verify your identity before processing your request.

13. Account Deletion

You may request deletion of your account and associated personal data by contacting us at administracion@shemayisraelsrl.com.

We are also implementing an in-app account deletion feature. Once available, users will be able to initiate account deletion directly from within the App.

Please note that we may retain certain information where necessary for legal compliance, fraud prevention, dispute resolution, security, or enforcement of our rights.

14. International Data Processing

Your information may be processed and stored in countries other than your own, including countries where our service providers operate. By using the App, you understand and acknowledge that your information may be transferred to and processed in jurisdictions with different data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices. When we do, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

SHEMED YISRAEL SOFTWARE CREATION LLC
4851 W Hillsboro Blvd Ste A3
Pompano Beach, FL 33073
United States
Email: administracion@shemayisraelsrl.com